Impact Deep has been working with small business owners at College Square in Berea, Kentucky. We introduced them to the digital platform and invited them to our first social media workshop which occurred on June 4, 2013. Following this workshop, our group went out and interviewed some of the employees and business owners. We asked them about how they operate, plan to operate and their feedback on the social media workshop.
Many of these interviews revealed opportunities for improvement, including providing breaks during the workshop. Providing breaks would allow business owners and employees to have time to absorb what they have learned during the workshop and finish up on any work that they have not been able to accomplish.